Sploothy
Sploothy

Privacy Policy

Last updated: March 2026

1. Introduction

Sploothy ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our Services.

2. Information We Collect

We collect the following personal information:

  • Name, email address, and shipping address (for order fulfillment).
  • Uploaded images (retained only briefly for processing, not stored for long-term use).
  • Generated images (stored only after purchase).

We do not collect or store payment details. Payments are processed through third-party services such as Stripe.

3. How We Use Information

We use your information to:

  • Process and fulfill your orders (digital and physical).
  • Communicate with you regarding orders, refunds, and support.
  • Ensure compliance with legal and intellectual property obligations.

We do not use your data for advertising purposes. We use Vercel Analytics to collect anonymous, aggregated usage data (such as page views and referral sources) to improve our Services. This analytics tool is cookieless and does not track individual users.

4. Sharing of Information

We share your data only with trusted partners reasonably necessary to operate the Services:

  • StickersAndPosters.com: For printing and shipping physical products.
  • Stripe: For payment processing.
  • OpenAI: For AI processing of images.

We do not sell your information to third parties.

5. Cookies and Analytics

We use Vercel Analytics to gather anonymous, aggregated website usage data (e.g., page views, referral sources, and general geographic region). Vercel Analytics does not use cookies, does not collect personally identifiable information, and does not track individual users across sessions. Minimal technical cookies may also be placed by hosting or payment providers (e.g., Stripe) as required to operate the service.

6. GDPR and International Compliance

For users in the EU/UK:

  • Legal basis for processing includes contract fulfillment and legitimate interest.
  • You have the right to access, rectify, or erase your personal data.
  • Contact us at stuck@sploothy.com to exercise these rights.
  • We may transfer your data outside the EU/UK to trusted providers with adequate protections (e.g., Standard Contractual Clauses).

7. Data Retention

  • Uploaded images: not retained.
  • Generated images: retained only for fulfilling purchased orders.
  • Contact and shipping information: retained as required for business and tax purposes.

8. Security

We use reasonable technical and organizational measures to protect your data. However, no system is completely secure.

9. Children's Privacy

Our Services are not directed at children under 13, and we do not knowingly collect personal data from them.

10. Changes to Privacy Policy

We may update this Privacy Policy periodically. Continued use of our Services constitutes acceptance of the updated policy.

11. Contact Us

For privacy questions, please contact: stuck@sploothy.com